Booking Policy

At Ambrosia’s Co., we are committed to providing you with exceptional and customized services. To ensure a smooth experience, please review our booking policy outlined below:

Order Placement:

  • Custom Formal Wear: Orders for custom formal wear must be placed a minimum of 3 weeks to a month in advance to allow ample time for precise tailoring and fittings.

  • Custom Tapestry and Alterations: Orders for custom tapestry and alterations require a minimum of 2 weeks notice.

  • Rush Orders: Any orders placed outside the specified timeframes may be subject to a rush order fee as all materials need to be expedited.

  • All orders require a deposit and final payment is due 5-7 days before the agreed event date.

Same Day Customizations:

  • Same day customizations are available based on urgency and need. Please inquire about availability and pricing for same-day services.

Payment Methods:

  • Payments are accepted through Zelle, Cash, or Cashapp ONLY. Please ensure timely payment to secure your order.

Cancellation Policy:

  • Non-Refundable Orders: In the event of a cancellation, if fabric has been purchased for your order, the item becomes non-refundable.

  • Work in Progress: Once we begin working on your order, it becomes non-refundable. This includes all stages of the tailoring process.

Refund Policy:

  • We do not offer refunds for any orders, including cancellations or changes after the specified timeframes or once work has commenced.

Customer Communication:

  • We encourage open communication and request that any changes or concerns be communicated promptly to ensure the best possible outcome.

Exceptional Circumstances:

  • We understand that unforeseen circumstances may arise. If you encounter challenges meeting our order timelines, please contact us as soon as possible to discuss possible accommodations.

Contact Information:

  • For any inquiries or to discuss your order, please contact us with the information provided at the bottom of this page.

By placing an order with Ambrosia’s Co., you acknowledge and agree to abide by the terms and conditions outlined in this booking policy.

Thank you for choosing us for your bespoke needs. We look forward to creating a unique and memorable piece for you.